Is this hotel model the way forward for yet more?
The Hampton by Hilton brand with around a dozen properties in the UK with yet more to come seems to be getting it right in the hotel mid price range.
Offering a great overall experience, with contemporary spacious rooms, service from multi-tasking staff, limited food and beverage, however included is a breakfast and hotel wide Wi-Fi.
Visiting the est and largest in their chain at Waterloo Road in London this style of hotel seems to be providing exactly what customers in this price range require.
I imagine that the research that they carried out into how customers use hotels is now being confirmed to them by the take up they are now experiencing.
This purpose built hotel of 297 rooms is situated a few hundred metres from Waterloo station making it perfectly situated for the city business user or the tourists wanting to access the delights of London’s South Bank area.
Rooms and in fact the whole hotel are awash with electrical sockets this result seems like it comes from their research too and identifying what the modern customer is travelling with these days. Most have mobile phones and laptops all.