Far East airline Vietnam Airlines has introduced a range of new and enhanced services for its reduced mobility passengers.
Their plans will provide additional assistance for people with a whole range of disabilities such as with walking, impaired hearing or vision plus the elderly and infirm when passing through airports or connecting with Vietnam Airlines flights.
Specially trained and experienced staff will be on hand to provide support and assistance. Some 80 fully equipped, international standard wheelchairs and 11 specialist forklifts have come into use across airports in Vietnam.
FREE USE OF THESE SERVICES
These services and facilities are also available free of charge at London Heathrow, and other overseas airports, provided via local operators.
The brand-new twin-aisle style aircraft like the next-generation Boeing 787-9 Dreamliner that are operating its daily non-stop services from London Heathrow are designed to have user-friendly restrooms. With business, premium economy and economy seating there are three options depending on your budget.
The free services will be available to passengers including personal wheelchairs, and carriage of guide dogs on all domestic and international Vietnam Airlines flights. They say that comfortable priority seating will also be allocated, in accordance with all safety requirements.
Passengers with limited mobility are advised to register their special status when booking in order to use these services.
The airline says its opening up more travel opportunities for passengers with disabilities, Vietnam Airlines has also introduced preferential fares on its domestic network by offering a 15 per cent discount on all full fare economy class tickets, and on selected promotional economy class tickets.
Vietnam Airlines was founded in 1956 they now currently have a fleet of around 89 aircraft and fly to just over 50 destinations. It is a SkyTeam member and it has plans to be the second largest full service carrier in South East Asia by 2020.The airline also has a 4-star SKYTRAX rating.
See this related item on wheelchairs: